Personal Information and Data Privacy
What Personally Identifiable Information (PII) do we collect?
How do we use your information?
We may use the information we collect from you in the following ways:
- Provide services, access to products, and renew subscription-based services you have purchased;
- Provide client service/support. While providing you with service we may also gather additional information from you to investigate technical issues, and respond to your questions;
- Communicate with you about events, products and other services we believe may be of interest to you. You may opt-out of receiving emails by clicking the unsubscribe link provided in the email.
- Analyze client characteristics (e.g., types and size of companies) and client use of our products and services, at an aggregated level, to understand client and market needs, to improve our existing products and services, to develop new products and services, for business development, and for marketing communications.
- We use your physical address only for identifying tax and other legal jurisdictional requirements.
How is your information protected?
We take appropriate security measures, including but not limited to, malware scanning, SSL, and PCI compliant credit card processing to protect against loss, misuse and unauthorized access, disclosure, alteration, or destruction of your information. We have taken steps to ensure the ongoing confidentiality, availability, and resilience of systems and services processing personal information, and will restore the availability and access to information in a timely manner in the event of a physical or technical incident.
We will retain personal information, customer and business information for as long as it is needed to:
- Provide products and services you have requested;
- To communicate with you about a request you have made;
- To enable you to maintain an account with us, provided you have not otherwise requested we delete your information;
- To comply with our legal and regulatory obligations, to demonstrate compliance, and to enforce our rights and agreements.
Do We Share Your Personal Information?
We may make your personal information, client information, and/or business information available to companies that provide services to assist with our business activities, such as website analytics, vendors, contractors, and others. These third parties are authorized to use your information only as necessary to provide these services to us.
We may also disclose your personal information, client or business information as follows:
- As required by law, such as to comply with a subpoena or similar legal process. To the extent we are legally permitted to do so, we will take commercially reasonable steps to notify you in the event that we are required to provide your personal, client, or business information to third parties as part of a legal process. We may also be required to disclose personal information in response to lawful requests by public authorities, including requests from national security or law enforcement authorities.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request;
- To any other third party with your prior consent to do so.
Fair Information Practices
Do Not Track Signals
Our website uses "cookies."
A cookie is a small piece of data (text file) that a website—when visited by a user—asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies—which are cookies from domains different than our domain—for our advertising and marketing efforts.
- Assisting you in navigation;
- Assisting you in registration, login, and your ability to provide feedback;
- Analyzing your use of our products, services or applications;
- Assisting you with our promotional and marketing efforts.
Please be aware you will not be able to use our website as a logged in user without accepting first-party cookies.
California Online Privacy Protection Act
In Compliance with CalOPPA, we agree to the following:
- Users can visit our site anonymously;
- You can change your personal information by emailing us. We will make commercially reasonable efforts to provide you reasonable access to any of your personal information we maintain within 30 days of your access request. We provide this access so you can review, make corrections, or request deletion of your data. If we cannot honor your request within the 30-day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.