Terms of Service
These terms govern your use of franklin.marketing (the "Site"), operated by Franklin Marketing, LLC ("Franklin Marketing," "we," "us"). By using the Site, you agree to these terms. They're shorter than most because our site is simpler than most — there are no user accounts to manage and no content for you to post. If you don't agree with these terms, don't use the Site.
One thing worth saying plainly up front: if you become a client, our work together is governed by a separate written agreement, not by these terms. These terms cover the website; your engagement agreement covers the engagement. Where the two differ, the engagement agreement wins.
The Site is information, not a promise
We work hard to keep the Site accurate, but pricing, service descriptions, and availability can change, and errors happen. Nothing on the Site is an offer that binds us until we've agreed to work together in writing. Prices shown (like our published ranges and hosting tiers) are honest and current to the best of our knowledge, and we reserve the right to correct errors and update information without notice. If something looks off, tell us — we'd genuinely like to fix it.
The Site's content is general information about marketing and our services. It isn't professional advice for your specific situation, and acting on it is your decision.
When you contact us
When you submit our contact form or otherwise reach out, you're asking us to respond — so you agree we may contact you about your inquiry using the information you provided. We won't add you to marketing lists you didn't ask for. How we handle your information is covered in our Privacy Policy.
Payments
When we invoice for services or hosting, payments are processed by Stripe. By paying, you represent that you're authorized to use the payment method provided. The scope, fees, and refund terms for any service are set in your engagement agreement or hosting arrangement — not on this page.
Our content is ours
The Site and its content — text, design, graphics, logos, case studies, and the frameworks we teach — are the property of Franklin Marketing or used with permission, and are protected by copyright and trademark law. You're welcome to browse, link to, and share our pages. You may not copy, republish, scrape for commercial use, or pass off our content or client work as your own without our written permission. Ask — we often say yes.
Client names, logos, and marks shown on the Site belong to their respective owners and appear with permission or as accurate references to work performed.
Acceptable use
Don't misuse the Site. That means no attempting to breach its security, no interfering with its operation, no using it to transmit malicious code, and no automated bulk scraping that burdens the server. We may block access to anyone who does.
Third-party links
The Site links to third-party websites and services we don't control. We're not responsible for their content, policies, or practices, and linking doesn't mean endorsement. Read their terms.
Disclaimers
The Site is provided "as is" and "as available." We don't warrant that it will be uninterrupted, error-free, or free of harmful components, and we make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, regarding the Site itself. (Our actual service commitments to clients live in engagement agreements, where they belong.)
Limitation of liability
To the fullest extent permitted by law, Franklin Marketing and its members, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, data, or goodwill — arising from your use of or inability to use the Site, regardless of the legal theory, even if we've been advised such damages are possible. Where a jurisdiction doesn't allow a particular limitation, that limitation applies to the fullest extent the law permits, and the rest of these terms still stand.
Indemnification
You agree to indemnify and hold harmless Franklin Marketing and its members, employees, and contractors from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these terms or your misuse of the Site.
Governing law
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any dispute arising from these terms or the Site will be brought in the state or federal courts serving Williamson County, Tennessee, and you consent to their jurisdiction.
Changes and housekeeping
We may update these terms; the date at the top tells you when. Material changes will be noted plainly on this page, and continued use of the Site after changes take effect means you accept them. If any provision of these terms is held unenforceable, the rest remain in effect. These terms are the entire agreement between us regarding use of the Site — and, again, engagement agreements govern client work.
Contact us
Franklin Marketing, LLC
hello@franklin.marketing
(615) 900-0807